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Help Desk / Technical Support

Cyber Legends, Barkat Market, LHR.PK, 54000
1+ Experience
Permanent
Competitive/Negotiable/Month
Full-time

Job Description

Provide first-line technical support via phone, email, or ticketing. Troubleshoot user issues, escalate complex problems, and document resolutions for internal/external clients.

Key Responsibilities

  • Respond to support requests, resolve technical issues, document solutions, track tickets, install/configure systems, coordinate with IT teams, ensure high customer satisfaction.

Requirements and Skills

  • 1+ year help desk/support, troubleshooting skills, customer service, documentation ability, basic technical knowledge, degree/diploma IT/CS.

What We Offer

  • Skills development, team learning, mentorship, diverse support tasks, competitive salary, flexible shifts.

Ready to Join Our Team?

Take the next step in your career and apply today!

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